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Our Policies

Our Policies & Terms of service

 

MEMBERSHIP SIGNUP INFORMATION

 At Dryherbvape.ca we take your privacy very seriously, that is why we store all membership information offline, so you can rest assured that your information is safe, we do not resell or provide your information to any third party provider.

 

PRIVACY

 We take your privacy very serious! We will not resell or share any of your personal information with any one.

 

SHIPPING, HANDLING & PAYMENTS

 If you spend $100.00 or more, you are eligible to get free Xpresspost  shipping  to anywhere in Canada! Enjoy the convenience of getting your vaporizer pens and products delivered right to your door, discreetly and at no cost to you.

Free Xpresspost shipping is provided on all regular priced vape pens. Free Xpress post shipping cannot be combined with any other promotion or offer that we provide, only sales items offered on our website may be combined with our Free Xpresspost shipping discount.

Once payment is accepted an order will begin its processing. It will take 1-3 business days of accepting the payment for the order to be shipped. Orders are only shipped Monday to Friday, orders are not shipped on Weekends or Civic holidays.

You will be emailed your Canada Post tracking ID after your order is shipped. Depending on where you live in Canada, it may effect how soon you receive your order.

 

CURRENCY

All prices on Dryherbvape.ca are in Canadian Currency.

 

SIMPLE RETURNS

At dryherbvape.ca we believe that the return process shouldn’t take you away from vaping, so all returns/replacement products that are deemed defective will be sent out Xpressspost service at no extra cost to you!

 

GUARANTEED LOWEST PRICES

 If you find a product one of our products on any other website within 14 days from your purchase that is lower then ours, we will reimburse you the difference! That company has to be located in Canada, and proof must be provided for the reinburstment to be applied.

 

SAME DAY SHIPPING

 That is right! As long as payment is made before 11:00AM Pacific Time your order will be packaged and ship the day of your payment, this does not apply to orders made on the weekends.

 

MONARIS

 We use Monaris as our selected merchant service provider as a Canadian company we think it is very important to do business with other Canadian organizations.

 

INTERAC E-TRANSFER

 The easy way to pay! Just follow our instructions to send the etransfer payment, we will also email you the e-Transfer payment instructions. If your financial institution supports Interac e-Transfer autodeposit then all you need to do is use our payment email that we provide in the payment instructions page and place your Order number in the notes. As soon as we accept your Interac e-Transfer,  we will email you informing you of your payment being accepted and that your order has begun its processing for shipping.

 

REWARD POINTS*

 We now offer our own reward points on every purchase, all you need to do is create an account and every time you order, you will accumulate points, which never expire and you can redeem whenever you would like. Receive points on every pen you order! Start earning the points today.